Nommunication Blog

Kiva: making microfinance personal

Ken Thomas — Sat, 30 Aug 2008 04:43:32 +0000

What is Marketing 2.0?

Ken Thomas — Tue, 12 Aug 2008 13:58:09 +0000

Does your work make people happy? Listen to Stefan Sagmeister.

Ken Thomas — Sun, 03 Aug 2008 06:12:24 +0000

A careful balance: Corporate participation in online community

Ken Thomas — Sat, 02 Aug 2008 16:50:35 +0000

Is CRM 2.0 something new?

Ken Thomas — Sat, 02 Aug 2008 16:25:00 +0000

Definitions and critical success factors for CRM

Ken Thomas — Sat, 26 Jul 2008 04:11:01 +0000

“[A] source of confusion related to CRM is the meaning of the term customer relationship management. Customer relationship management is actually a business transformation, not just a change in technology” (Marchand, 2006).

Does the 2.0 revolution warrant renaming business functions?

Ken Thomas — Thu, 24 Jul 2008 11:51:00 +0000

Web 2.0 Marketing: Consumers' online behaviours boost brand engagement

Ken Thomas — Mon, 07 Jul 2008 03:31:50 +0000

The best and worst in charity websites: Surveying visual impact and usability

Ken Thomas — Fri, 04 Jul 2008 04:57:28 +0000

Facebook to use personal info for targeting ads

Ken Thomas — Mon, 27 Aug 2007 23:14:29 +0000