<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.0.0 (http://www.squarespace.com/) on Wed, 03 Dec 2008 06:13:24 GMT--><rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:rss="http://purl.org/rss/1.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:cc="http://web.resource.org/cc/"><rss:channel rdf:about="http://nommunication.squarespace.com/journal/"><rss:title>Nommunication Blog</rss:title><rss:link>http://nommunication.squarespace.com/journal/</rss:link><rss:description>straight talk about IT, communications and marketing</rss:description><dc:language>en-AU</dc:language><dc:date>2008-12-03T06:13:24Z</dc:date><admin:generatorAgent rdf:resource="http://www.squarespace.com/">Squarespace Site Server v5.0.0 (http://www.squarespace.com/)</admin:generatorAgent><rss:items><rdf:Seq><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/8/30/kiva-making-microfinance-personal.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/8/12/what-is-marketing-20.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/8/3/does-your-work-make-people-happy-listen-to-stefan-sagmeister.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/8/2/a-careful-balance-corporate-participation-in-online-communit.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/8/2/is-crm-20-something-new.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/7/26/definitions-and-critical-success-factors-for-crm.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/7/24/does-the-20-revolution-warrant-renaming-business-functions.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/7/7/web-20-marketing-consumers-online-behaviours-boost-brand-eng.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2008/7/4/the-best-and-worst-in-charity-websites-surveying-visual-impa.html"/><rdf:li rdf:resource="http://nommunication.squarespace.com/journal/2007/8/27/facebook-to-use-personal-info-for-targeting-ads.html"/></rdf:Seq></rss:items></rss:channel><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/8/30/kiva-making-microfinance-personal.html"><rss:title>Kiva: making microfinance personal</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/8/30/kiva-making-microfinance-personal.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-08-30T04:43:32Z</dc:date><dc:subject>Web 2.0 &amp; online communications Language &amp; culture Marketing Charity &amp; non-profit marketing Kiva microfinance micro-lending microlending charity overseas aid</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/8/12/what-is-marketing-20.html"><rss:title>What is Marketing 2.0?</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/8/12/what-is-marketing-20.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-08-12T13:58:09Z</dc:date><dc:subject>Web 2.0 &amp; online communications Marketing Studying marketing CRM 2.0 Marketing 2.0 web 2.0 marketing</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/8/3/does-your-work-make-people-happy-listen-to-stefan-sagmeister.html"><rss:title>Does your work make people happy? Listen to Stefan Sagmeister.</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/8/3/does-your-work-make-people-happy-listen-to-stefan-sagmeister.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-08-03T06:12:24Z</dc:date><dc:subject>Language &amp; culture Marketing Studying marketing marketing Stefan Sagmeister design advertising visual design happiness</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/8/2/a-careful-balance-corporate-participation-in-online-communit.html"><rss:title>A careful balance: Corporate participation in online community</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/8/2/a-careful-balance-corporate-participation-in-online-communit.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-08-02T16:50:35Z</dc:date><dc:subject>Web 2.0 &amp; online communications Marketing web 2.0 online community online marketing marketign 2.0</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/8/2/is-crm-20-something-new.html"><rss:title>Is CRM 2.0 something new?</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/8/2/is-crm-20-something-new.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-08-02T16:25:00Z</dc:date><dc:subject>Web 2.0 &amp; online communications Marketing Studying marketing CRM CRM 2.0 customer relationship management IMC web 2.0 Marketing 2.0 CMR Customer Management of Relationships</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/7/26/definitions-and-critical-success-factors-for-crm.html"><rss:title>Definitions and critical success factors for CRM</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/7/26/definitions-and-critical-success-factors-for-crm.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-07-26T04:11:01Z</dc:date><dc:subject>Web 2.0 &amp; online communications Marketing CRM critical success factors CRM 2.0 customer relationship management IMC marketing</dc:subject><content:encoded><![CDATA[<p>“[A] source of confusion related to CRM is the meaning of the term customer relationship management.&nbsp; Customer relationship management is actually a business transformation, not just a change in technology” (Marchand, 2006).</p>
]]></content:encoded></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/7/24/does-the-20-revolution-warrant-renaming-business-functions.html"><rss:title>Does the 2.0 revolution warrant renaming business functions?</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/7/24/does-the-20-revolution-warrant-renaming-business-functions.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-07-24T11:51:00Z</dc:date><dc:subject>Computing &amp; IT Web 2.0 &amp; online communications Marketing CRM 2.0 IMC marketing Marekting 2.0 IMC 2.0 web 2.0 relationship marketing</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/7/7/web-20-marketing-consumers-online-behaviours-boost-brand-eng.html"><rss:title>Web 2.0 Marketing: Consumers' online behaviours boost brand engagement</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/7/7/web-20-marketing-consumers-online-behaviours-boost-brand-eng.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-07-07T03:31:50Z</dc:date><dc:subject>Web 2.0 &amp; online communications Marketing Studying marketing cognitive surplus consumer behavior brand engagement consumer involvement online behavior</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2008/7/4/the-best-and-worst-in-charity-websites-surveying-visual-impa.html"><rss:title>The best and worst in charity websites: Surveying visual impact and usability</rss:title><rss:link>http://nommunication.squarespace.com/journal/2008/7/4/the-best-and-worst-in-charity-websites-surveying-visual-impa.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2008-07-04T04:57:28Z</dc:date><dc:subject>Web 2.0 &amp; online communications Charity &amp; non-profit marketing</dc:subject></rss:item><rss:item rdf:about="http://nommunication.squarespace.com/journal/2007/8/27/facebook-to-use-personal-info-for-targeting-ads.html"><rss:title>Facebook to use personal info for targeting ads</rss:title><rss:link>http://nommunication.squarespace.com/journal/2007/8/27/facebook-to-use-personal-info-for-targeting-ads.html</rss:link><dc:creator>Ken Thomas</dc:creator><dc:date>2007-08-27T23:14:29Z</dc:date><dc:subject>Computing &amp; IT Web 2.0 &amp; online communications Marketing</dc:subject></rss:item></rdf:RDF>