Why click away your visitors?
Tuesday, September 26, 2006 at 05:03PM
Ken Thomas in Marketing, Web 2.0 & online communications

Click-through, the following of online links to online content, is the basis of online navigation and the source of much online profit.

Click-through is the central activity of a portal, Google being a perfect example. People come back to a portal again and again, but its function is only as a gateway to what people are looking for. A portal’s very success is measured best by click-through statistics.

Social network sites, on the other hand, gauge success by the clock rather than the click; site usage is measured not just in minutes but hours that users spend daily at the sites.

Click-through tools like banner ads and ranked, paid links and search results are therefore ill-suited to heavy use in the online social network because of a fundamental conflict with the function of such sites.

The current focus on click-through in seeking profit from MySpace might signal a failure to recognise the real function and the greatest asset of their space. Will News Corp forget that they need to keep people around, trying instead to make MySpace a do-it-all hub of online activity and compete with new partner Google at their own profitable game? If so, good luck Mr Murdoch! 

Article originally appeared on Customer experience, online marketing, direct fundraising and IMC | Nommunication marketing blog (http://nommunication.squarespace.com/).
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